Additional Information

The following Terms and Conditions apply to any booking made – please take time to read these and confirm you are able to comply with them.

Terms of Let and Cancellation Policy

The Loft @ The Granary – 29 The Granary, 16 York Street, Ayr KA8 8DQ

For Information – Once a booking has been confirmed, a Contract has been entered into. The person whose name appears on the Booking Form agrees to take full responsibility for ensuring that all the following Conditions of Let are adhered to by all members of the party.

By completing the booking procedure you are agreeing:

  1. To limit the number of people occupying any one property to that stated in the brochure or website, unless by prior consent with the owner.
  2. To pay a deposit of 50% on booking, with the balance payable 42 days before the start of the holiday. If a booking is made less than 6 weeks before the start of the holiday the full rent is payable at the time of booking. Failure to pay any rental charges will result in the owner treating the property as available for re-letting.
  3. To accept that a completed booking agreed by both parties is a binding contract and that any subsequent amendments must be agreed by both parties in writing.
  4. To notify any cancellation in writing and pay any monies due. If the accommodation is re-let at the full rate, a full refund, less a discretionary administration fee, will be made. If re-let at a lesser rate a partial refund will be made pro rata. If not re-let then no refund will be made. To safeguard against cancellation charges or other unforeseen eventualities cancellation insurance should be considered.
  5. To accept that should the property, subsequent to booking, become unavailable through any cause, the owner’s liability is limited to the repayment of any rent already paid.
  6. To ensure that no pets are brought/allowed into the property.
  7. To accept that the responsibility for personal property of guests occupying the accommodation is solely theirs. All vehicles are also left at the guests’ risk. Also guests agree to absolve the Property Owner of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury arising from any cause whatsoever.
  8. To use the property solely as self-catering accommodation and to accept the owner’s right to refuse to hand over the property to any person deemed unsuitable to take charge. Causing a nuisance or disturbance to neighbours or unreasonable behaviour by any member of the party may result in the owners asking guests to leave.
  9. To allow the owners or agents access to the property at all reasonable times.
  10. To be responsible for shutting and locking all exterior doors and windows and securing the property when absent or sleeping.
  11. To respect and look after their accommodation during their stay and to leave the property clean and tidy, with full inventory. Also to take responsibility for minimising any fire risk. Electricity and heating should be run at the minimum level required, particularly when not present at the property.
  12. To settle any fuel/electricity and telephone charges if charged as extras, and to reimburse the owner for any breakages, loss or damage, other than those due to fair wear and tear. Also to accept the owner’s discretionary charge of £50 for extra cleaning if the property has been left untidy.
  13. To agree not to sub-let or re-assign the property to another person or persons without the owners’ permission.
  14. To vacate the property by 10.00 am on the final day of the let, unless otherwise agreed with the owners. Failure to vacate promptly may incur a minimum penalty charge of £50. Guest arrival time is from 15.00 hrs. Onwards.
  15. To ensure there is no smoking in the property or in the building known as ‘the Granary’.
  16. To agree to providing a routine security deposit of £200 which will be taken to cover damage, extra cleaning etc (as referred to in clause 12 above).  This will be returned in full if the property is left in a clean and tidy order with no breakages.  
  17. To ensure the safety of all children accepted at the property at all times – no liability will be accepted by the owner of the property for their safety
  18. To ensure that the property let is to be used for the purposes of a holiday let to which Section12 (2) and paragraph 8 of Schedule 4 of the Housing (Scotland) Act 1988 apply. The booking agreement confers a right to occupy the accommodation for the agreed period only.